Contact & Legal Information
Need help or looking for support? You’re in the right place. Below you’ll find all contact details, support channels, and our full legal, privacy, and risk policies.
Contact & Support
Our team is available to assist you with onboarding, technical issues, and general inquiries. We aim to respond as quickly as possible.
Legal & Compliance Information
By using Direct Signals, you acknowledge that trading involves significant risk. We prioritise transparency and user safety by outlining all legal policies below.
Risk Disclaimer
Trading financial instruments carries significant risk and may not be suitable for all investors. Past performance is not indicative of future results. Direct Signals does not guarantee profits, accuracy of signals, or future performance. All trading decisions are made solely by the user. You should only trade with money you can afford to lose.
Signals & Educational Use Disclaimer
Direct Signals provides trading signals generated by machine-learning models for educational and informational purposes only. We do not offer financial advice, investment recommendations, or personalised trading instruction. Users are responsible for evaluating the suitability of each trade and must make their own independent decisions.
Control of Funds
Direct Signals never handles or controls user funds. All trading accounts and balances remain fully in the user's own broker account. We do not have access to deposits, withdrawals, or trading execution. Your funds remain under your full control at all times.
Privacy Policy
We respect your privacy and take data protection seriously. We do not sell, share, or misuse any data collected through our website, Telegram channels, or communication systems. Information may be used to improve services, provide support, or enhance user experience. By engaging with Direct Signals, you consent to basic data usage necessary for communication and service delivery.
Cookie Policy
Our website may use cookies to enhance browsing experience, store basic preferences, or analyse usage trends. Users can control cookie settings in their browser. Continued use of our website implies acceptance of this cookie policy.
Terms of Service
By accessing or using our service, you agree to abide by our guidelines, disclaimers, and legal structure. Users must be at least 18 years old and understand all risks associated with trading. Direct Signals may modify, discontinue, or update its offerings at any time without notice. Continued use of the service constitutes acceptance of the latest terms.
External Links Disclaimer
Some content may link to third-party websites or services such as Telegram, brokers, and educational tools. Direct Signals is not responsible for the content, security, or privacy practices of external platforms. Users interact with third-party platforms at their own risk.
